A Place to Call Home
Compassionate, high-quality residential care in the heart of Fitzwilliam, Pontefract — where every resident is treated with dignity, respect and genuine kindness, every single day.
Welcome to Roop Cottage
Roop Cottage is a purpose-built residential care home registered for 35 residents, with 33 beautifully furnished bedrooms situated across two floors. We provide compassionate, individualised care for older adults and younger adults with needs including dementia, learning disabilities, mental health conditions, physical disabilities, sensory impairments and substance misuse problems.
Located on Wakefield Road, Fitzwilliam, Pontefract (WF9 5AN), our home is registered with the Care Quality Commission (CQC) and proudly led by our Registered Manager, Sarah Durham.
- Person-centred care plans
- En-suite wet rooms
- Beautiful secure gardens
- Home-cooked meals daily
- Veteran friendly accredited
- 24/7 call bell systems
Comprehensive Care, Every Day
A full range of residential care services, tailored to meet the individual needs of every resident.
Residential Care
A true home for life, with round-the-clock support delivered with warmth and professionalism.
- Private furnished single & companion rooms
- En-suite wet rooms in every bedroom
- Daily housekeeping & laundry service
- Three home-cooked meals & special diets
- 24/7 call bells, secure entry & fire alarms
Dementia Care
Specialist, dementia-trained support in safe, familiar and meaningful surroundings.
- Specialist dementia-trained staff
- Safe, secure & familiar environments
- Meaningful activities & reminiscence
- Night-time support & monitoring
- Family involvement & communication
Learning Disabilities & Autism
Person-centred support that builds skills, confidence and community inclusion.
- Person-centred support plans
- Life skills development
- Communication support strategies
- Community access & inclusion
- Behavioural support (PBS approach)
Complex Needs & Mental Health
Skilled support for physical disability, sensory impairment and mental health conditions.
- Physical disability support
- Sensory impairment care
- Medication management & administration
- GP, district nurse & therapist liaison
- Regular health monitoring
Veteran Friendly Support
A dedicated environment that respects and honours military service.
- Armed Forces status recorded in care plans
- Staff trained on military backgrounds & PTSD
- Camaraderie with fellow veterans
- Signposting to NHS veteran services
- Dedicated veteran-friendly environment
Nursing & Domiciliary Care
Currently in the pipeline, pending CQC registration and regulatory approval.
- Registered Nurse on-site 24/7 (planned)
- Clinical wound management (planned)
- Personal homecare support (planned)
- Appointment escorts & companionship
- Palliative & end-of-life interventions
How Roop Cottage Delivers on the CQC's Five Questions
Every CQC inspection asks five things of a care home. Here is our answer to each — in our own words, with our own home, our own team and our own residents.
Safe — our answer
24/7 call-bell cover"Are people protected from abuse and avoidable harm?"
- Every colleague is DBS-checked, safeguarding-trained and fully inducted before working alone
- 24/7 call bells in all 33 bedrooms, secure door entry, CCTV and full fire detection
- Our enclosed gardens are fully secured, so residents can wander safely at any time
- Medication audits, falls prevention and personalised risk plans, reviewed with families
Effective — our answer
Monthly care reviews"Does care achieve good outcomes?"
- Care plans written around each resident, reviewed monthly and with family input
- Ongoing training, supervision and appraisal for every member of our team
- Close work with GPs, district nurses, opticians, dentists, dietitians and speech & language therapy
- Nutrition & hydration monitored with MUST screening and adapted menus — diabetic, halal, kosher, vegan, texture-modified
Caring — our answer
Person-centred, always"Are people treated with compassion, kindness, dignity and respect?"
- Dignity is non-negotiable — we always knock, always listen, always respect
- Life-story books and reminiscence activities that celebrate who each resident is
- Birthdays, cultural and religious festivals celebrated together as one home
- Families are partners in care — open visiting 10am–8pm and updates whenever asked
Responsive — our answer
Veteran Friendly accredited"Does the service meet people's individual needs?"
- Veterans' Armed Forces status is recorded in care plans; staff are PTSD-aware and we are Veteran Friendly accredited
- Meals, routines and waking times follow each resident's choices — not ours
- A daily activities and community-inclusion programme shaped by what residents actually want
- Resident & relative forums where feedback genuinely changes how we work
Well-Led — our answer
Open-door leadership"Does leadership ensure high-quality, sustainable care?"
- Registered Manager Sarah Durham and Deputy Samrina Khuram lead a stable, experienced team
- Audits, quality checks and continuous improvement are part of our weekly rhythm
- Duty of Candour upheld — we are open and honest with families, always
- A clear vision for the future: nursing & domiciliary care in the pipeline with the CQC
Roop Cottage is registered with the Care Quality Commission. View our CQC profile →
Meet the People Who Care
Our dedicated team works together to provide the highest standard of care at Roop Cottage.
Sarah Durham
Samrina Khuram
Anjela Noreen
Zarish Peters
Shazia Chand
Farzana
Our full team includes dedicated care assistants, housekeeping staff, kitchen teams, activity coordinators and maintenance personnel — all committed to making Roop Cottage a true home.
Designed for Comfort & Care
Every aspect of Roop Cottage has been thoughtfully designed to support independence, dignity and wellbeing.
Private Bedrooms
33 furnished rooms with en-suite wet rooms, call systems and space to personalise.
Dining Room
Spacious communal dining serving nutritious, home-cooked meals in a social atmosphere.
Lounges
Comfortable communal lounges for relaxation, socialising and activities.
Gardens
Beautiful, secure outdoor spaces for fresh air, gardening and quiet reflection.
Accessibility
Full wheelchair access, wide corridors and adapted bathrooms throughout.
Safety Systems
24/7 call bells, secure entry, CCTV and integrated fire detection systems.
Parking
Ample on-site parking for visitors, families and healthcare professionals.
Wi-Fi
Free high-speed internet to keep residents connected with loved ones.
Life at Roop Cottage
A glimpse into the warm, welcoming environment we provide for our residents.
What Families Say
Hear from the families who trust us with the care of their loved ones.
We'd Love to Hear From You
Whether you're looking for care or just have a question, our team is here to help. Arrange a visit today.
Send an Enquiry
Complete the form and a member of our team will respond within one working day.
Contact Information
Pontefract, West Yorkshire, WF9 5AN
Family visits: 10:00 AM – 8:00 PM daily